VOLVO Full MSA - 中文版

2024年2月7日发(作者：)

Manufacturing Site Assessment (MSA)Manufacturing Site CodeManufacturing Site NameSite LocationLight MSAFLLLRemoved

2011-12-07RYGINCIssue DateLight / Full MSACCARComment / EvidenceINCINCINC1. Planning for Manufacturing Process Capability

1. Planning for Manufacturing Process Capability (Light)1.1 Quality Systems ISO TS 16949 / ISO 14001, etc1.1.1 供应商质量系统是否有经第三方认证的ISO/TS16949和tive SPICE Assessment. The software supplier presents a third partyassessment or certification at the capability level 3 of Automotive SPICE and notolder than 2 years. If assessed at Capability Level 2, an updated AssessmentAction Plan is sent to Volvo Car Corporation (VCC) every 6 months until either thesystem meets the standard, or 2 years have elapsed since the preceding fullassessment, in which case a new full assessment is required. The assessmentscope and requirements according to the VCC SQuAD.供应商质量系统是否有经第三方认证的ISO/TS16949和ISO14000.该软件供应商提供了一个第三方的评价，达到汽车SPICE的3级并且认证不超过2年，如果评价的汽车SPICE等级是2级，要每6个月将更新的评价计划更新并发送到VOLVO公司（VCC），直到该系统符合标准；如果全面评估是2年以前实施的，要重新进行全面评估。评估范围和要求根据VCC的要求。FINC1.1.2 Supplier reviews on an annual basis the policies, Quality manual,procedures and work instructions to ensure they are up to date.供应商要每年评价方针政策、质量手册、程序文件和作业指导书，以确保它们是最新的。LFINC1.2 Identify and regularly update customer and internal expectations, objectives, and requirements into QOS measurables（识别并定期更新顾客和内部的期望、目标、和要求到品质操作系统中，并且是可测量的）1.2.1 Supplier has a documented process to identify and regularly update供应商有一个文件化管理过程来识别和定期更新客户和内部期望；QOS可customer and internal expectations, objectives, and requirements into QOS衡量的目标和需求。measurables.1.2.2 Supplier has a defined organization and a systematic process for managingthe company including;* vision and strategy* process to follow up VSIM metrics (like ppm, quality concerns, 8D solving,reaction time, delivery performance, etc) and other targets.* result from customer survey/satisfaction (Manufacturing, Logistic, STA, Buyer,R&D, etc)* management team is following monthly continuous improvement plans and haveassigned responsible person for each measurable/activity.* monthly and yearly evaluating the performances* Trend/performance charts demonstrate effectiveness of improvement activities* process for resource planning for personel and equipment供应商有一个明确的组织和系统过程来管理公司包括：远景和战略跟进VSIM指标过程(如ppm,质量问题,解决8D,反应时间、交付性能,等)和其他目标.客户满意度调查结果(制造、物流、STA、买方、研发,等)管理团队每月持续改进计划和分配每个测量/活动的负责人.每月和每年进行性能评估趋势/性能图表展示改进活动的有效性具备个人和设备的资源规划过程LINCFINC1.2.3 Supplier tracks warranty and has an evaluation process to determine whatdrives improvement in warranty costs and customer satisfaction.供应商须追踪市场索赔件状况，并建有一个评价流程，来评价哪些因素可改善市场索赔件支出及顾客满意度。FINC1.2.4 Supplier has a defined organization and a systematic process to assure that供应商有一个明确的组织和一个系统的过程,以确保零件将遵守在自己的parts will comply with all Legal Requirements in his own commodity area even with商品区域甚至更改或添加到现有的需求的所有法律要求(如果没有适用的法律要求使用n/a)regard to changes or additions to existing requirements.(If no Legal Requirements are applicable use n/a)"1.3 Access to VSIM( Volvo Supplier Improvement Metrics) 访问沃尔沃供应商改善指标1.3.1 Supplier has access to PARMA/VSIM and a process to;供应商有权访问PARMA/ VSIM和程序* update information regarding ISO/TS 16949 and ISO 14001更新信息关于ISO / TS 16949和ISO 14001* update contact information更新联系人信息* regularly tracking of VSIM metrics定期跟踪VSIM指标1.4 Nonconformances in internal audits 内部审核不合格1.4.1 Supplier has an internal audit schedule and audits are being performedaccording to schedule1.4.2 Non-conformances identified in internal audits are not repeated.1.4.3 For all non-conformances, root cause analyse has been performed and acorrective action plan is in place incl activities to prevent recurrence of similar non-conformances.2. FMEAs/Control PlansFMEA /控制计划2. FMEAs/Control Plans (Light)2.1 FMEA Handbook and Control Plan FMEA手册和控制计划2.1.1 Organizations meet the requirements according to AIAG FMEA Handbookand for the Control Plan ISO/TS 16949 Annex A and AIAG APQP for Control Plan2.1.2 All parts have documented DFMEA, PFMEA and Control plans.2.1.3 There is a robust and systematic process in place for developing andcontinuously improving the process in order to reduce and eliminate potentialfailure modes.2.1.4 FMEAs and control plans are reviewed at least annually or as issues arise.2.1.5 All error detection areas are reviewed and where feasible, plans exist tomove to error prevention devices (Poka Yoke).供应商有一个内部审核计划和审核正在按照预定计划进行内部审核发现的不合格项不重复发生所有不合格项，原因分析已经完成，树立纠正措施计划并实施活动以防止再次发生类似不合格FFINCFFFFINCINCINCFLLFINCINCINC组织符合要求根据AIAG FMEA手册和控制计划ISO / TS 16949附件和AIAG APQP控制计划所有零部件都有文件化的DFMEA,PFMEA和Control Plans.有一个有效并体系化的过程，能够促进过程的发展并持续改进，以减小和消除潜在失效模式FMEAs和控制计划至少每年一次进行评估发行综述了所有错误检测领域可行的计划存在的错误预防设备。(防误防错)LFINCINCFFINCINC

Manufacturing Site Assessment (MSA)Manufacturing Site CodeManufacturing Site NameSite LocationLight MSAFINC2.1.6 Supplier together with VCC identifies all Special Characteristics and Pass-Through characteristics and implement to;* Special Characteristic Agreement (SCA)* PFMEAs* Control Plans* Operator instructions* Maintenance plan and instructions2.1.7 Supplier ensures that all VCC's specifications are always met throughcontrol plans, work instructions, job set-up instructions and receiving inspection.2.1.8 The Control Plan is a result of appropriate quality planning and includesclear linkage to DFMEA and PFMEA.2.1.9 Reaction plans are clearly defined and protect VCC from non-conformingmaterials and include;* containment procedure* problem solving activity* customer notification (STA)* method for disposition of suspect material* clear and robust management escalation procedure2.1.10 Error-proofing and Poka Yoke methods are documented and tested foreffectiveness and defined in preventive maintenance plan.2.1.11 Standardized operator instructions (including control plans, workinstructions, job aids, check sheets, job set-up instructions, and illustrations) aredeveloped and visible in the area where the work is being performed and arefollowed by operators as written. They are; readable, specific and controlled.3. Employee Readiness/Training Review3. Employee Readiness/Training Review (Light)3.1 Qualified personnel 合格人员3.1.1 The organization ensures that only trained and qualified personnel areinvolved in all aspects of manufacturing, measuring, testing or design (asappropriate) of Volvo Car Corporation training includes the appropriate Volvo systems.3.1.2 Supplier has a training program for all departments and can demonstratecompliance to training plans.3.1.3 Training is part of the supplier corporate objectives3.1.4 Supplier identifies operator skill set and training requirements and has aselection criteria to assign skilled operators to a given function.3.1.5 Supplier needs to use qualified people to;* investigate root causes from internal and external audit remarks* investigate root causes related to customer concerns* to review 8D reports from 2nd tierRYGINCIssue DateLight / Full MSACCARComment / Evidence供应商和VCC一期验证识别所有特殊特性和传递特征并实现：特殊特性的协议SCAPFMEAS管理计划书作业指导书维修计划和说明供应商确保所有VCC规范总是通过控制计划、作业指导书、工作设置指令和接收检查。控制计划是一个适当的质量计划的结果，包括DFMEA和PFMEA的明确联系反应计划明确,防止VCC不合格的原材料，包括：遏制程序问题解决活动顾客须知处置可疑材料的方法明确和强有力的管理升级过程FINCFFINCINCFINC防误防错方法已经文件化并经过测试有效，在预防措施计划中有明确定义。标准化作业指导书(包含C/P,作业指导，作业辅助程序，检查表，工作设置指令，图片化)在可见处是如何进行的，是否按照操作员所写并遵循.他们是可读的,具体的和受控制的LINCFLLFINCINCINC组织确保只有经过培训合格的人员可参与Volvo汽车公司 零件的生产，测量，实验和设计(适当的)的各个方面.培训包含适当的Volvo 体系FFLINCINCINC供应商有各部门的培训计划和可以证明合规培训的计划培训是供应商企业目标的一部分.供应商识别操作者技能和培训要求，有一个选择标准分配熟练的操作员来给一个定函数.供应商要安排合格的人员： *调查研究内部和外部审查的评价的根本原因*调查研究顾客关注点*8D报告的2次确认FINCFLLLFLLINCINC4. APQP / Launch / PPAP and Run-at-Rate Review4. APQP / Launch / PPAP and Run-at-Rate Review (Light)APQP /启动/ PPAP和运行速度审查4.1 AIAG Advanced Part Quality Planning (APQP) manual and VCC APQP Readiness AssessmentAIAG(Automotive Industry Action Group)先进的质量计划(APQP)手册部分和VCC APQP准备评估4.1.1 Supplier has a system to manage new vehicle program launches and anAPQP tracking routine in place.4.1.2 All VCC programs are tracked according to VCC APQP ReadinessAssessment available at VCC Supplier Portal.供应商有一个系统来管理新车项目启动和日常APQP跟踪到位。INCINCINC根据VCC APQP准备情况评估，所有VCC程序可在VCC供应商平台被有效性追踪4.2 AIAG Production Part Approval Process (PPAP) manual and VCC(Volvo汽车公司) Customer Specific Requirements.4.2.1 The supplier complies with the AIAG Production Part Approval Process(PPAP) manual and VCC customer specific requirements.供应商符合AIAG生产批准程序手册和VCC一部分客户的特定需求.4.2.2 Supplier follows VCC "Phased PPAP Requirement Handbook" including:供应商遵循VCC"阶段性PPAP要求手册"包括：- knowledge for Phased PPAP Process Map - required inputs/outputs for eachphase.-阶段性PPAP过程流程知识-要求每个阶段输入/输出- Exception Management Process - must be supported by a TPD(Temporary PartsDeviation) and Interim PSW（Part Submission Warrant）.-异常管理过程-必须支持TPD(临时零件偏差)和临时PSW(零件提交保证)。4.2.3 Run-at-Rate (Phase 0) and capacity verification (Phase 3) must beperformed and supports the confirmed NWC (Normal Weekly Capacity) programrequirements for all VCC parts.

Capacity verifications from above activitiesmust be documented using the VCC's Capacity Analysis Report (CAR) or -at-rate(0阶段)和产能验证(3阶段)必须执行和支持确认NWC(正常的每周产能)程序要求所有VCC部品.从上面的能力验证活动必须记录使用VCC的产能分析报告(汽车)或同等.FINCFINCFINC4.2.4 Supplier monitors cutomer demands and has a process to ensure on-goingsufficient capacity (0,3 -3 years), incl sub suppliers´s ty increase changes require a new PPAP Phase 3 approval.供应商会监控客户需求，并有程序来确保充足产能(0,3-3年)包括子公司产能.产能增加的变化需要新的PPAP第三阶段的批准

Manufacturing Site Assessment (MSA)Manufacturing Site CodeManufacturing Site NameSite LocationLight MSAFINCRYGINCIssue DateLight / Full MSACCARComment / Evidence4.2.5 Suppliers require that sub-suppliers have a process that takes care of PPAP供应商要求次级供应商有负责PPAP要求的程序(尽管次级供应商已与requirements (regardless of the sub-supplier has business with Volvo Cars).Volvo汽车有合作关系)FFFFINCINC5. Manage the change5. Manage the change (Light)5.1 Process to implement changes. 过程实施的变化INC5.1.1 Supplier has a documented process to effectively implement customerinitiated changes regarding design, process and volume changes.5.1.2 Supplier effectively reviews and updates its quality supportingdocumentation (Process Flow Diagrams, FMEAs, Control Plans, OperatorInstructions and Visual Aids.)A new PPAP approval is always required for a change.5.1.3 Supplier follows a documented process to ensure that proper Volvoapprovals are gained prior to planning for design changes (SREA - SupplierRequest For Engineering Approval).5.1.4 Supplier follows a documented process to ensure that proper Volvoapprovals are gained prior to planning for process changes, change of sub-suppliers and transfer of production from one location to another (SRICA -Supplier Request For Industrial Change Approval).6. Sub-supplier Quality Management6. Sub-supplier Quality Management 次级供应商质量管理6.1 Quality system6.1.1 Supplier requires sub-supplier to have a Quality System that is fulfillingISO/TS 16949 or VDA or ISO 9001.6.2 Managing supplier base6.2.1 Supplier has defined process to evaluate and select new sub-suppliers6.2.2 Supplier has a process for managing its supplier base and purchasedservices (eg laboratories) including identification of those with high impact toquality including the following principles;* vision and strategy for the supply base* process to define and follow up targets (like ppm, quality concerns, 8D solving,reaction time, delivery performance, etc)* monthly and yearly evaluating sub-supplier performances* management team is following monthly trends/performance chartsdemonstrating effectiveness of the improvement activities.* reaction process when sub-suppliers don´t fulfill requirements* continuous sub supplier development eg. by using Volvo Manufacturing SiteAssessment6.3 Managing Quality from sub suppliers 子供应商质量管理6.3.1 Supplier requires PPAP for all parts from sub-suppliers. Supplier verifiesPPAP compliance of requirements by on-site visit of high impact/new projectssub-supplier facilities.供应商有一个文件化管理的过程来有效地实现客户发起有关设计、过程和数量的变化。供应商有效地评审和更新其质量支持的文档(过程流程图、FEMA、控制计划、操作指令和视觉辅助)一个新的PPAP批准总是需要改变供应商遵循一个文件化管理的过程,以确保在计划设计变更之前得到适当的沃尔沃批准(SREA——供应商要求工程批准)供应商有一个文件化管理的过程，来确保工艺变化之前获得Volvo的批准,次级供应商的改变和生产从一个位置转移到另一个位置(SRICA-供应商请求工艺改变批准)FINCFINCFINCFLFFLFLINCINCINC供应商需要次级供应商的质量体系满足ISO / TS 16949或ISO 9001INCINC供应商有一个明确的程序来评价或者选择新的供应商.供应商有一个过程来管理其供应商和购买服务,包括识别那些高质量影响包括以下原则.远景与战略供应基地流程定义和跟踪目标(如ppm,质量管理要点,解决8 d,反应时间、纳期等月度和年度评估次级供应商的表现管理团队遵循月度趋势/性能图表展示改进活动的有效性其反应过程，当核心不满足要求时连续的子供应商开发。通过使用沃尔沃生产现场评估LLINC供应商要求所有部品的PPAP。验证供应商PPAP的合规要求高影响/新项目现场访问的次级供应商设施。FINC6.3.2 Supplier is responsible for transfer of any engineering requirements stated in供应商负责转移(传送)文件夹部分中所述的任何工程需求的供应商给次级the Part Folder for Suppliers (PFFS) to sub suppliers. Sub-suppliers are供应商.responsible to show the compliance according to above in its PPAP submission to次级供应商有责任根据以上要求提交符合规定的PPAP给1级供应商.the Tier 1 supplier.6.3.3 Where pass-through characteristics (PTC) are identified;The supplier has a process to identify/analyze and handle sub-supplier PTCs,utilizing robust controls and error-proofing must be integrated both at supplier´s and sub-supplier´s PFMEA, controlplan through the VCC`s SCA process6.3.4 Supplier requires annual dimensional and functional verification for all partsfrom sub-suppliers if not other is stated.6.3.5 Supplier has a procedure in place that defines how to assureimplementation of corrective actions across sub-supplier facilities for all issuesthrough a robust 8D process.6.3.6 Sub-suppliers have a documented problem solving methodology and usingqualified people for investigating root causes related to customer concerns.6.3.7 Supplier has appropriate resources to manage sub supplier quality incl onsite assessment of high impact sub-supplier facilities.6.3.8 Supplier has a process to obtain VCC approval prior to implementation ofany sub-supplier (tier 2 or tier 3, etc.) changes per the SREA process (SupplierRequest for Engineering Approval) or the SRICA process (Supplier Request forIndustrial Change Approval).6.3.9 When the supplier submits PPAP documentation to VCC, it contains sub-suppliers´ PPAP information and/or it is available for review.7. Control of Incoming Quality7. Control of Incoming Quality 入厂质量控制7.1 Process for managing incoming Quality 入库品质管理的过程PTC(关键特性) 可识别.供应商有一个过程利用强健控制和误差分析方法来识别、分析和处理次级供应商必须通过VCC的SCA过程集成在供应商和次级供应商的PFMEA和控制计划.供应商要求次级供应商所有零件年度尺寸和性能验证，如果没有其他说明供应商有一个过程,明确了次级供应商设施所有问题如何通过一个健壮的8d流程保证实施纠正措施。次级供应商有记录解决问题的方法和使用合格人员调查与客户相关问题的根本原因.供应商有适当的资源来管理子供应商质量包括现场评估高影响次级供应商的设施.供应商有一个过程来获取VCC批准之前执行任何次级供应商(二级或三级等)更改每个SREA流程(供应商要求工程批准)或SRICA过程(供应商要求工业改变批准)。当供应商提交PPAP文档给VCC,它包含次级供应商PPAP信息和/或可供审查FINCFFINCINCFINCFFINCINCFFLLINCINCINC

Manufacturing Site Assessment (MSA)Manufacturing Site CodeManufacturing Site NameSite LocationLight MSAFINC7.1.1 Supplier has included in organization structure a department for IncomingQuality management within sufficient resources and a defined process.7.1.2 Supplier has a strategy for receiving inspection and how to minimize it withpreventive activities.7.1.3 Incoming quality requirements are part of a control plan (with definedfrequency, reaction plan). If incoming quality inspections are made, there isdocumented evidence/records in compliance to the specification.7.1.4 If no incoming inspections are made, there is a rationale for qualifying sub-suppliers.7.1.5 Supplier has a procedure for parts marking and handling in Incoming areaand also assurance to protect parts Issue DateLight / Full MSACCARComment / Evidence供应商组织结构已经包含在一个部门为了入库检查管理有充足的资源和明确的程序.供应商有受入检查的策略和如何减少和预防活动入库的质量要求是控制计划的一部分(定义频率、反应计划)。如果入库的质量检查，有记录的证据/记录遵从规范.如果没有制定受入检查，需要有考核次级供应商的基本原理供应商有一个程序来标记和处理入库产品的区域,还保证保护部品混合FLINCINCFFFLLFINCINCINCINCINC8. Process Variability Monitoring/Reduction8. Process Variability Monitoring/Reduction 过程的可变性监控/减少8.1 Demonstration of process capability 过程能力的演示8.1.1 A key aspect of defect prevention is process variability reduction and the use预防缺陷的一个关键方面是是减少过程的可变性和SPC使用或一个等价的of SPC or an equivalent process monitoring method to indicate when action is过程监控方法来表示当措施必要时。necessary.8.1.2 For characteristics covered in SCA, the supplier demonstrates processcapability using the Cpk process capability index as defined in VCS 5060,19. Thecapability demand is Cpk>1,33 during long time characteristics not covered in SCA, appropriate characteristics are chosen forSPC monitoring/control in all processes (if applicable).8.1.3 The control charts are reviewed by the operator and appropriate actions aretaken directly and recorded.8.1.4 The reaction plan in the control plan clearly describes the method for theoperator to communicate issues to process owner.8.1.5 AIAG Statistical Process Control (SPC) manual is followed in all aspects.9. Measurement System9. Measurement System (Light)9.1 Measurement System Capability, Calibration and Use 测量系统能力,校准和使用9.1.1 All gauges used for checking components/parts per the control plan have agauge R&R study performed in accordance with the appropriate methods所有量具用于检查组件/部件,根据控制计划有一个衡量R&R研究按照适当described by the latest AIAG Measurement Systems Analysis Manual to的方法被执行的最新AIAG测量系统分析手册来确定测量能力。determine measurement capability.9.1.2 Gauge masters are traceable to a national or international equivalentstandard. Gauge calibration and maintenance is performed on an appropriateschedule and per specification.9.1.3 Supplier conducts regular evaluation of error proofing devices. Evidence isrequested.9.1.4 Measuring gauges (Not "Go / No Go") are used for all characteristicsmentioned in SCA, when ever possible.10. Control of Parts/Part Identification/Packaging/Shipping10. Control of Parts/Part Identification/Packaging/Shipping ( 部品控制/部品识别/包装/装运)10.1 Documented process for part identification and part control in all stages.10.1.1 Supplier has a documented processes in place for part identification andpart control in all stages of production including rework, repair, scrap, non-供应商有一个记录流程识别部分和控制部分的所有阶段的生产包括返工、conforming parts, testing, laboratories, storage areas, office areas, etc, which修理、报废,不合格的部件,测试、实验室、评估、隔离、检疫、处理和记include documentation, evaluation, segregation, quarantine, disposition and录。recording.10.1.2 Work instructions for managing of rework, repair, scrap, etc., have all of the作业指导书用于管理返工，维修，报废等.有所有必要的环节，包括拆卸necessary details, including re-use of disassembled components and quality组件的重用和质量验收标准，过程和产品控制参数，参考产品图纸版本和acceptance criteria, process and product control parameters, reference to product日期，特定的/特殊仪表和工具.drawing release level and date, specific/special gauges and tools required.10.1.3 Supplier ensures that rework operation does not by-pass any qualityoperation performed in the original process and assures that part conforms tocustomer requirements.供应商确保再加工操作不会通过任何质量操作在原流程执行和确保部品符合客户的需求.量具标准可追溯至符合国家标准或同等的国际标准。量具校准和维护按相应的日程安排表和规范实施供应商进行定期评估防错装置.要求提供证据测量仪表(不是“Go/No Go”)是用于在SCA中所提到的所有特征特征覆盖在SCA中,供应商制程能力按VCS5060,19定义的使用Cpk过程能力指数，能力要求是Cpk>1,33经过长时间研究。特征不覆盖在SCA中,选择适当的特征对SPC监控/控制所有进程(如适用)。控制图由操作员审查，并直接采取适当的措施和记录.控制计划的反应计划清楚地描述了操作者和过程所有者沟通问题的方法AIAG SPC 手册遵循所有方面FINCLFFFLLLINCINCINCINCINCINCFINCFFFLLLINCINCINCINCINCFINCFINCFFFFFINCINC10.1.4 Supplier evaluate if further traceability is required for reworked components.供应商评价是否需求进一步对重加工的组件可追溯10.1.5 All PFMEAs address the risk of part getting wrong part number markingand different parts getting mixed in the same box.10.2 Traceability of product shipped to customer 产品可追溯性10.2.1 Supplier has appropriate traceability of product shipped to customer,including ingoing products.所有PFMEAs 提出了部品获得错误Part No.标记和不同部品混入在同一个盒子的风险.供应商产品运到客户的有适当的可追溯性,包括新进的产品。INC10.3 Supplier takes measures to ensure that production processes control handling, storage, and packaging as to prevent damage or deterioration,and preserve product quality.供应商采取措施确保生产过程控制处理、储存、和包装,防止损坏或恶化,保证产品质量。INCINC10.3.1 All PFMEAs address the risks of handling, storaging and transporting.所有PFMEAs提出处理,存储和运输的风险.10.3.2 Supplier has documented involvement in package design and testing, and供应商已经记录了参与包装设计和测试,和改善,以确保产品质量improvements are being made to ensure product

Manufacturing Site Assessment (MSA)Manufacturing Site CodeManufacturing Site NameSite LocationLight MSAFINCRYGINCIssue DateLight / Full MSACCARComment / Evidence10.3 3 Supplier has a process for reviewing internal and external transportation供应商有一个评估内部和外部运输箱损坏和漏洞的过程.bins for damage and es are taken to maintain, clean (if supplier is responsible), repair or replace采取措施来维护，清理(如果供应商负责)，修理或者替换 磨损或损坏的衬worn or broken dunnage.料10.3.4 Supplier has a process for reviewing storage areas. All environmental and供应商有检查存储区域的程序，所有环境和不利条件被考虑到整个设计的adverse conditions are considered in the entire design of packaging and facilities.包装和设施内。10.4 Packaging instructions10.4.1 Volvo Packaging guidelines are available for use and followed as required;Volvo包装指南按以下要求可供使用-“条款和条件”和“容器选择过程”可以通- "Terms & Conditions" and "Container Selection Process" available through VCC过VCC供应商平台。Supplier Portal.11. Testing/Engineering specification11. Testing/Engineering specification 测试/工程说明11.1 Inspections, measurements and tests are controlled to ensure product requirements are met.检查、测量和测试控制,以确保满足产品需求11.1.1 All inspections, measurements, and tests including legislativerequirements and Volvo specification stated in ”Part Folder for Suppliers” are所有检查、测量和测试包括立法需求和沃尔沃规范中规定“供应商部品流performed according to documented control plans, instructions and/or procedures程”根据记录的控制计划,执行指令和/或程序以确保产品要求得到满足。to ensure product requirements are met供应商使用趋势/性能图表监控测试设备和测试结果随着时间的变化的变化.Supplier uses Trend/performance charts to monitor changes in test equipment测试结果/报告是可以追溯到生产和相关测试样品的测试条件and test result variation over results/Reports are possible to trace back to the production and testconditions related to the test samplesFINCFFINCFLLLINCINCINCFFINCINC11.1.2 Appropriate reaction plans address what actions should take place if there适当的反应计划提出了如果有测试或检查失败应该采取什么行动的地方is a test or inspection failure.11.1.3 For commodities defined by STA, supplier demonstrate compliance to CQI-STA定义对于大宗商品，供应商证明符合CQI-9“特殊过程：热处理系统9 "Special Process: Heat Treat System Assessment" available through AIAG评估"可以通过AIAG /每年评估和对次级供应商也有效/ Assessment is done yearly and is valid also for sub-suppliers.11.1.4 Supplier saves test results according to specified safety, confidentiality and供应商根据指定的安全、保密和保留要求保存测试结果。retention requirements.相关法律要求文件保管10年的，零部件生产结束后提供给客户Documentation related to Legal requirements are filed 10 years after the end ofproduction of the parts and is available to customer.12. Maintenance (reactive, preventive, predictive) / Housekeeping12. Maintenance (reactive, preventive, predictive) / Housekeeping 维修(反应、预防、预测)/家政12.1 Maintenance in general 一般维护12.1.1 Supplier has a defined organization with sufficient resources and process供应商有明确的组织并有充足的资源和管理维护程序 包括：for managing maintenance including;预防性和预见性维护活动 远景和战略* vision and strategy for the maintenance moving from reactive to preventive and流程定义和跟踪目标(如OEE,停机时间、平均故障间隔时间平均修复时间,等等)predictive.月度和年度性能评估包括行动计划* process to define and follow up targets (like OEE, Downtime, Mean Time趋势/性能图表展示预防性维护程序的有效性between Failure, Mean Time to Repair, etc)* monthly and yearly evaluating performances incl action plans* Trend/performance charts demonstrate effectiveness of preventive maintenanceprogram.12.1.2 Supplier has a list of all spare parts (with list of contact persons) with供应商库存中所有部品的列表(列表的联系人员)与确定的最关键部分,最小defined most critical parts, defined minimum of parts on stock, defined process for的部分，部品订单的过程,部品支出时间spare parts order, timing for delivering of spare parts.12.2 Preventive maintenance 定期检修12.2.1 All machines, tools and fixtures have a preventive maintenance plan(activity list and time plan).12.2.2 Fulfilment of PM according to plan is monitored and reviewed monthly bymanagement.12.3 Tooling management12.3.1 Supplier has a process for tooling management, including history,identification, storage and cleaning of FFINCINCINCFINCLLLFFFLFINCINC所有机器、工具和设备预防性维修计划(活动列表和时间计划)根据计划PM的实现是通过月监控和审查来管理.INCINC供应商有一个过程来进行工具管理,包括历史、识别、存储和清洁工具12.3.2 Supplier has defined a process to managed non-used or damaged tooling.供应商有明确的程序来管理不用或者损坏的工具12.4 Housekeeping and 5SINC12.4.1 Supplier has a defined organization and a systematic process for plantcleanliness, housekeeping, ergonomics and working conditions including;- vision and strategy- process to define and follow up targets- monthly and yearly evaluating performances by the management team- Trend/performance charts demonstrate effectiveness of the improvementactivities.- evidence that the management team is following the plans for above供应商有明确的组织和系统过程来实行工厂清洁、家政、人体工程学和工作条件包括：远景和战略过程定义和跟踪目标月度和年度评估性能的管理团队趋势/性能图表展示改进活动的有效性表明管理团队遵循上面的计划的证据LINC12.4.2 Supplier maintains and demonstrates effective cleanliness standards供应商维护和演示了整个存储和生产区域有效的清洁标准符合产品和制造throughout the storage and manufacturing area consistent with the product and过程的需求.有5S月度审计和内部工作进展.manufacturing process needs. There are monthly audits of 5S and housekeepingprogress.

Manufacturing Site Assessment (MSA)Manufacturing Site CodeManufacturing Site NameSite LocationLight MSAFFINCINC12.4.3 There is adequate lighting for inspection, measuring, test equipment andworking Issue DateLight / Full MSACCARComment / Evidence有足够的照明用来进行检查、测量、测试设备和工作地点FINC12.4.4 Supplier has continuous improvement plans for plant cleanliness,供应商有工厂清洁，家务保持和工作环境的持续改进计划.housekeeping, and working conditions. Management team is following continuous管理团队遵循持续改进计划。improvements plans.12.4.5 Supplier takes measures to minimize foreign material, chips, debris,供应商采取措施减少异物,芯片,碎片,污染,过度的石油等负面影响的物质contamination, excessive oil, etc. where part quality can be negatively affected.13. Manufacturing Flow / Process Engineering / 6 Sigma and Lean Manufacturing Metrics13. Manufacturing Flow / Process Engineering / 6 Sigma and Lean Manufacturing Metrics (制造流程/过程工程/ 6西格玛精益生产指标13.1 Sigma and Lean Manufacturing Metrics 六西格玛与精益生产指标13.1.1 Supplier includes key manufacturing and Six Sigma-type measurableswithin its QOS. A minimum of two lean- and Six Sigma-type measurables showtrends or history of improvement in the past six months. Lean and Six Sigmameasurables -include some of the following; First Time Through (FTT), OverallEquipment Effectiveness (OEE), Dock To Dock (DTD) and Percent of Value ADD(PVA).供应商包括在其QoS的关键制造和六西格玛型的衡量标准。至少两个精益和六西格玛类型的衡量标准表明在过去六个月的改善趋势或历史。精益和六西格玛的衡量标准包括以下部分：第一次通过（FTT），整体设备效率（OEE），码头，船坞（DTD），％的附加价值（PVA）.FLLLINCINCINCFLLLINCINCINC14. Problem Solving / Corrective actions14. Problem Solving / Corrective actions (Light)14.1 Structured and systematic problem solving method to address customer concerns结构化和系统化的解决问题的方法来解决客户的问题14.1.1 Supplier uses a structured and systematic problem solving method (e.g.供应商使用一个结构化和系统化的解决问题的方法(例如 Global 8D)来解Global 8D) to address customer concerns and complaints. Involved personnel are决客户问题和投诉.trained and qualified in problem solving methodologies (example; 5xWhy analyse,人员经过培训合格的接生人员参与解决问题的方法(例如：5why 分析，鱼fishbone diagram, Is/Is not analyse, etc).骨图，ls/ls 分析等)14.1.2 Methods are established to communicate quality concerns to the supplier's建立方法来沟通供应商的生产和支持人员的质量问题，根本原因分析和纠production and support personnel. Root cause analyse and corrective actions are正措施提交给供应商管理团队进行审核.submitted to the supplier management team for review. The corrective actions are纠正措施，纠正措施进行交流和重复在供应商组织所有受影响的区域.communicated to and replicated in all affected areas in the supplier's organization(including other plants).14.1.3 Supplier has a process in place to address customer plant concerns in atimely and thorough manner14.1.4 Supplier reviews quality concerns and program launches and incorporatelessons learned into the Quality system (e.g. work instructions, procedures,standards, guidelines, processes, etc) to achieve future flawless launch.供应商有一套程序能及时彻底地解决客户工厂问题.供应商评审质量问题和程序启动和经验教训合并到质量体系(如工作指令、程序、标准、指南的过程,等)来实现未来的完美的发射。FINCFFINCINCFLLLINCINCINC15. Health & Safety15. Health & Safety (Light)15.1 Health & Safety certificates and general responsibilities 健康&安全证书和一般责任15.1.1 Supplier has a system/process to set and follow up of targets andimprovement activities within the area of Health and Safety. (Recommendation is供应商有一个系统/流程制定和跟进区域内的目标和改进活动的健康和安to be 3rd party certified according to OHSAS 18001).全.(推荐第三方认证根据OHSAS 18001)15.1.2 Supplier''s QOS has safety, tracks injuries related to ergonomic issues asone of the metrics.15.1.3There is a dedicated organisation/person for health and safety issues, withclear responsibilities and authorities.15.2 Fire risks15.2.1 There is a process to identify and decrease the risk of fire/explosion in theproduction site area.供应商的QOS有安全,跟踪相关损伤人体工程学问题的一个指标.有一个专门的组织/个人健康和安全问题,明确责任和当局。FFLFLINCINCINCINC在生产现场区域，有程序来识别和降低火灾/爆炸的风险。15.2.2 The production site is appropriately equipped with automatic sprinkler生产现场适当地配备了自动喷水灭火系统,移动灭火器、警报和通知系统,system, mobile fire extinguishers, an alarm and notification system, fire protection防火门,逃生路线。doors and escape route signs.15.2.3 Operators are regularly subject to fire drills.15.2.4 Issues above are regularly audited, with proper documentation and actionplans.15.3 Chemical risks 化学风险15.3.1 The production site is fulfilling national legal requirements regardingoperators exposure to chemicals.运营商定期消防演习通过适当的文件和行动计划对以上问题定期进行审计.FFFFFFFFFINCINCINCINCINCINC生产现场履行对运营商接触化学物质的国家法律要求15.3.2 There is a process to identify and decrease the risk of operator exposure to有一个过程来识别和降低操作者接触化学物质的风险.chemical substances.15.3.3 A risk assessment is always done before implementing new chemicals into风险评估是总是在实施新化学物质生产之前完成production.15.3.4 Issues above are regularly audited, with proper documentation and actionplans.15.4 Physical risksx 物理风险15.4.1 There is a process to identify and decrease risks in operator process includes tracking of all incidents and accidents.15.4.2 All equipment is equipped and marked with appropriate measures toprevent operators from injuries (e.g. protection shields, two-hand buttons, etc).通过适当的文件和实施计划，对以上问题定期进行审核INC有一个过程在操作环境中识别和降低风险。这个过程包括所有事件和事故的跟踪。所有设备装备并标有适当措施来防止运营商受伤(如保护盾,或双手按钮等)。FINC

Manufacturing Site Assessment (MSA)Manufacturing Site CodeManufacturing Site NameSite LocationLight MSAFFFFFLLLFFFFINCINCINC0INCINCINCINCINC15.4.3 Operators are encouraged to use suitable Personal Protection EquipmentPPE.15.4.4 Issues above are regularly audited, with proper documentation and actionplans.15.5 Canteen, washing and cloth changing areas. 食堂，洗涤和更衣处的区域15.5.1 The production site have suitable areas for lunch breaks, washing andchanging clothes.16. Risk Management16. Risk Management 风险管理16.1 General 综述16.1.1 The supplier has an appointed risk manager (safety engineer) ororganisation with risk management tasks.16.1.2 The quality manual describes how to handle different types of risks, t rights, patents, legal requirements, licenses or union conflicts.16.1.3 The organization shall prepare contingency plans to satisfy customerrequirements, see 6.3.2 in ISO/TS 16949.16.2 Communication / Logistics 通信/物流16.2.1 The supplier has and follows procedures with consideration how tomanage:* Loss of communication, to suppliers and VCC.* Disturbance in transport, alternatives?* Logistic chain.16.3 EnvironmentINC16.3.1 The organization has establish and maintain a procedure to identify andhas access to legal and other requirements to which the organization subscribes,that are applicable to the environmental aspects of its activities, products orservices. Reference to ISO 14001 4.3.2.16.3.2 The supplier has identified any company in the vicinity which could addenvironmental risk.16.4 ProductionINC16.4.1 The supplier has possibilities for alternative production in case of aproblem, e.g. on site, within the company group either on the continent orelsewhere in the world, or in cooperation with other company.* Considering lead time to start up alternative production.16.4.2 The supplier has a strategy in case of loss of power.万一问题发生，供应商有可替代生产的；如现场,公司或者在大陆或在世界其他地方,或与其他公司的合作考虑到交货时间启动替代生产供应商有一个以防断电的策略.组织已经建立和维护程序来识别和获得法律来自组织对它的其他要求，适用于环境方面的活动，产品或服务。参考ISO 14001 4.3.2生产现场要有适合午餐，洗涤和换衣服的区域.RYGINCIssue DateLight / Full MSACCARComment / Evidence鼓励操作者使用合适的个人防护装备PPE.通过适当的文件和实施计划，对以上问题定期进行审核供应商有一个指定的风险经理(安全工程师)或组织与风险管理任务质量手册描述了如何处理不同类型的风险,例如如产品权利、专利、法律要求、执照或工会冲突组织应编制应急计划,以满足客户的需求,参考ISO / TS 16949 6.3.2供应商已经开始的,并遵循程序考虑如何管理:*沟通,供应商和VCC。*交通障碍,选择?*物流链。FFFFFINC供应商已经确认任何公司在附近可能增加环境风险.FFFFFINCINCINCINCINC16.4.3 The supplier has agreement with companies for assistance in case of tool /供应商已经同意公司寻求帮助以防工具/机器崩溃machine breakdown.16.4.4 Tool/equipment documentation is available if needed for makingreplacements.16.4.5 There is an appropriate storage for essential spare parts.16.4.6 The supplier must have a storage of tooling and type bound tooling shall be marked according to VCC requirements.工具/设备文档可用，如果需要进行更换有一个适当的仓库用来存储必要的部品供应商必须有一个存储工具和类型的绑定设备，工具应当根据VCC要求标明FFINC16.5 IT16.5.1 The supplier must make sure that software used for production is protected供应商必须确保软件用于生产免受未经授权的更改,有适当的存储备份from unauthorized changes and that there is appropriate storage for backups.16.5.2 The supplier has a back up system in case of loss of power, serverbreakdowns and others.16.6 Safety16.1.1 The supplier has a safety policy. For example:* How to handle keys.* Surveillance cameras.* How to handle visitors.* ID cards and access to the company.供应商有一个备份系统以防在失去动力,服务器故障等情况下FFFINCINC供应商有一个安全政策。例如如何控制关键因素监控摄像机如何控制访问者身份证 访问公司VCC MSA v1l

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